Posts by ECBob
Increasing Human Capital Efficiency
Are you in denial about the employee efficiency of your company? Not long ago I asked the owner of a mid-sized business what the company experienced in the way of employee efficiency and turnover. He quickly replied that they didn’t have a problem. I was a bit skeptical because of the statistics on both issues but you have to understand that this owner is a very careful guy, treats his employees well and believes what he hears from his management team. (I think they believe it as well) As the months have gone by I have been able to observe both employee efficiency and turnover at one of their numerous locations. My conclusion? – There is a problem – Numerous...
Read MoreAddress ‘The Pain’ . . . To Optimize the Coaching Partnership
Whether you’re an Executive considering coaching for your organization or an Executive Coach establishing a partnership with a client, you need to address ‘The Pain’ As an Executive Coach I have certain protocols, practices, assessments and strategies that I like to use with my clients. Each of these is designed to bring clarity and success to the client and their business. I work hard at picking and choosing what I bring to the table based on what I believe the client needs. That awareness comes as part of our ‘upfront’ discussion – but that discussion can’t just be centered on a general sense that it would be good for the company to have a coaching partnership....
Read More“People don’t buy coaching, they buy results!”
Executive Coaches should be in an ongoing process of reviewing and refining their service effectiveness. The key is not what I’m putting into it but what is the client getting out of it. It’s too easy in our fast paced culture to slip into complacency regarding what we are offering to our clients. It’s nice to have clients but if we are in it for the right reasons our #1 goal will be to make sure the client gets the results they are hoping for. The process requires that we intentionally examine all aspects of our service to see that we are providing the results the client is after. Recently a colleague shared this thought, “People don’t buy coaching, they buy results”....
Read MoreOptimizing Coorporate Team Results
Beyond the ‘Brick Wall’ All too often, executives and other team leaders come up against the proverbial ‘brick wall’ in trying to get team members to think and perform in line with what they’re paid for. We give them clear expectations; we spend hundreds, even thousands of dollars, getting them the best training for our business and their specific job, we have monthly recognition meetings, we have ‘write ups’ and disciplinary procedures and we even withhold their performance increases. Some of us even have one on one ‘heart to hearts’ and small group problem solving sessions. The performance picks up for a few weeks after each of these ‘events’ but most of the time...
Read MoreCorporate Assessment Savvy
Most of us use assessments to help us understand ourselves and those we are working with. Most employers use one or more assessments in their hiring processes. But are you getting the most out of your investment as an individual or a corporation? Many assessments are costly in the time it takes for the employee or prospective employee to take as well as the time and money it takes to train your HR personnel to interpret and interview around the assessment. Then there is the cost of the assessment itself – some are as much as $200 – $300 each. Ask the right questions about your assessments – Some of the most critical questions are . . . What are we really...
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