Posted by Bob Bailey on Feb 6, 2013 in Blog | Comments Off on Optimizing Coorporate Team Results
Beyond the ‘Brick Wall’
All too often, executives and other team leaders come up against the proverbial ‘brick wall’ in trying to get team members to think and perform in line with what they’re paid for.
We give them clear expectations; we spend hundreds, even thousands of dollars, getting them the best training for our business and their specific job, we have monthly recognition meetings, we have ‘write ups’ and disciplinary procedures and we even withhold their performance increases.
Some of us even have one on one ‘heart to hearts’ and small group problem solving sessions. The performance picks up for a few weeks after each of these ‘events’ but most of the time it’s not long before we’re right back to the same ‘brick wall’.
The sad thing is that this pattern can go on for years and costs the company tremendous amounts of money and leaves the work environment in a continual state of uncertainty and executives and managers spending inordinate amounts of time putting out personnel ‘fires’ and retraining employees -which really isn’t what we’re getting paid for either.
The problem is that we’re never going to get the results we want until we change our tactics and address our people on a much deeper level.
When we focus on adding skills, procedures and discipline we’re focusing on the surface issues and we’ll never see the results we want over the long haul. The ‘touch point’ for real change and employee productivity is to address the unique hard wiring of our employees. This goes to the core motivational drivers of the individual. Once we are address the situation at this level, the employee will get on board virtually overnight. This allows us all to get ‘beyond the brick wall’ and get on with what we’re really being paid for.